Password does not match
This is a common issue nbajee Login Compare the page information
Password resets in one minute; if wrong, retype it again and avoid copy-paste.
nbajee Help FAQ - Quick Info
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25,606 reviews
101,084 active users
99.2% uptime, since 2014
Cannot log in? See nbajee Help FAQ
Unable to create account
If an old session is stuck, refresh the browser, then log in again.
In Dhaka, many users can log in by changing mobile data; also try Wi-Fi.
Verification code not arriving
If the network is slow, check inbox, SMS, and spam folder for the code
If code is not received, wait 2 minutes; send screenshot to support
nbajee APK install issue
Phone permissions off
To run the APK, grant permissions in Settings; it takes 3 steps
nbajee App You will get the same instructions on the
File shows corrupted
Incomplete download may delete the file; delete it and reinstall
Low space can cause issues; keep at least 500 MB free
App doesn't open after installation
Old cache sometimes blocks; clear cache and reopen
On some Android phones a restart fixes it
App not working? nbajee Guide will help
Page is loading slowly
If the network is weak, loading slows; first reload once, then switch networks
At night it can be a bit slower; using in light mode helps
Some options are not visible
Older version may show fewer menus; updating is very important
Menus appear correctly on the new screen; keep latest version
Payment page not opening
If you cannot access the bKash, Nagad, Rocket page, clear cache
Sometimes the browser blocks; then Payment instructions See
General account questions
Can name and number be changed?
Usually the provided information stays the same; report to support if wrong
Screenshots speed up verification; next steps will be indicated
How to view security?
Use a strong password; do not reuse the same password elsewhere
After login, check the session; if an unfamiliar device is seen, log out immediately
Where can I get help?
Support Team Contact Page In-app messages also work
Questions about bKash, Nagad, Rocket there; Dhaka users typically get quick answers